This page provides general information about Graphite Five products.

Our systems are easy to customize and can be installed in a variety of configurations. If you are a homeowner with questions that are not answered here, please contact the integrator who installed your system.
Question Answer
What is distributed audio? Distributed audio was designed years ago to eliminate the stacks of audio gear in listening rooms. Distributed Audio Systems are typically black boxes with 4 inputs by 6 outputs and are located in the "basement". They connect to source devices (e.g. CD players, tuners, etc.) and had audio switchers built in so homeowners could request audio sources from keypads located in listening rooms. The black boxes then provide amplified outputs for listening room speakers.
How have distributed audio systems changed? Digital distributed audio systems have emerged as a serious competitor to analog systems because they’re better and priced right.
What makes digital systems better? Compared to analog, digital systems deliver crystal clear sound from remote sources to your distant speakers without hum, noise, distortion or frequency roll-off. Digital performance specs are the same for 100m cables (the Ethernet limit) as they are for 1 ft cables. Digital systems scale in unit increments to over 1000 sources and amplifiers. That means the homeowners pay only for what they need.
What are the specs for the Graphite Five system? Frequency response: 20 Hz to 20 kHz (+.16 dB to -.6 dB) - exceptionally flat. Total harmonic distortion + noise (THD)+N: .056% - less than the human ear can detect. Power: 35 watts per channel – by ultra-efficient digital amplifiers.
Do you use digital audio compression and if so, doesn’t that reduce sound quality? The system uses uncompressed PCM encoding (lossless) to preserve original quality audio.
Do you provide remote controls with your system? Yes, a Graphite Five remote is provided with every Touchscreen Amplifier so you can control volume, mute, source, display and power without ever getting up.
Can I commission the system in my office before going on site? Yes, it is designed for permit programming either off-site or on-site. Once the system is set up, all data is retained and can be moved to the site without concern.
Do I need to be an IT expert to install and maintain the Silver system? No, we made it plug and play during installation (e.g. IP address assignment is automatic). During a Touchscreen Amplifier replacement, new units are automatically integrated into the system by making a touchscreen request.
Does the system need its own network? Yes, we want the system to use its own Ethernet switch to better manage data congestion where it does not compete with the homeowner’s network.
How many SKUs does the system have? Four 2 main SKUs – the Touchscreen Amplifier and the Encoder 2 accessory SKUs - Deskstand and Power Coupler
What is included with each SKU? Touchscreen Amplifier – Touchscreen Amplifier, power supply, IR remote control. Audio Encoder – Audio Encoder, power supply, IR control cable. Deskstand – Deskstand Power Coupler – Power Coupler
Can the homeowner use a source’s IR remote in the listening room? Yes, the Touchscreen Amplifier will pass through the source’s IR remote command to the source.
How about cost? The Graphite Five system is competitively priced with analog systems, especially when a 4 x 6 analog system needs to grow by one or two ports.
Question Answer
What are the minimum requirements for wiring? CAT5e from the Ethernet switch location to all touchscreen amplifier and audio encoder locations and 2 wire speaker cable from touchscreen amplifier locations to speaker locations. If 2 or 4 speaker wires are also part of the bundle to the touchscreen amplifier locations, they can be used to deliver power to the amplifier instead of using a Power Coupler.
What is the minimum wire gauge for power? 20AWG
Can I install the Graphite Five system on audio pre-wires? Yes, just use two of the extra wires to provide power to the touchscreen amplifiers.
Can I install the Graphite Five system using structured wiring? Yes, use a Power Coupler to deliver power via the CAT5e cable.
Do I need to centrally locate my sources and encoders? No, the system permits sources and encoders to be located anywhere in the house. For example, if the homeowner likes his CD changer on his office desk so he can conveniently change CDs, that’s fine. Just add an encoder nearby and plug it into a network jack to make it work.
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What sources can I control with the Graphite Five system? Source types include CD players, CD changers, AM/FM tuners, satellite radio, satellite TV, cable, tape decks and iPod-like devices where no IR control is available.
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What are the Encoder specs? A to D converter: 24 bit at 48 kHz – professional grade. (Note CD players are spec’d at 16 bit and 44.1 kHz). Total Harmonic Distortion (THD): .007% - way beyond the human hearing. Frequency response: 20 Hz to 20 kHz (-0.38 dB to +0.02 dB) – exceptionally flat.
Can I rack mount the Encoder? Yes, 8 Encoders will fit in a single Mid-Atlantic 3U rack panel. Alternatively, the Encoder can be mounted as a set top box.
What IR Emitters are compatible with the Audio Encoder? Xantech 282 M, 283M; Niles Audio MF1, MF1VF; Russound 845.1; Speaker Craft IRE 1-3.0.
Question Answer
What is IGMP? IGMP is the Internet Group Management Protocol, a data protocol that allows multiple recipients to receive internet traffic without sending the traffic to everybody on the network.
I have 11 sources and 14 zones, do I really need an IGMP capable switch? If you can guarantee that all 11 sources will not be in use at the same time, then you may not need an IGMP switch given the current state of Level 2 switches. Our testing has shown that with 11 simultaneous streams, a Level 2 switch does not have the processing power to send the data for the 11 streams to all the devices on the network.
Question Answer
What is the power output of the amplifiers? 35W per channel
How do I get power to the Touchscreen Amplifier? Option 1 (dedicated wiring): The Touchscreen Amplifier (TA) power supply is often remotely located and connected via unused speaker wires from the basement to the TA j-box.
Option 2 (CAT5e wiring): When wall mounting the TA, the practical approach is locating the power supply remotely and coupling it into the CAT5e near the Ethernet switch using the Power Coupler accessory (power is carried on unused pairs).
Option 3 (Direct wiring): If the power connector of the TA is accessible, such as when mounted on a Deskstand, and an AC outlet is nearby, the TA power supply can be connected directly to the TA.
Will the Touchscreen Amplifier’s backlight automatically adjust to the room’s ambient light level? Yes, a built-in light sensor automatically controls the touchscreen’s backlight level.
Many homeowners want wall devices to match the wall’s color, can I do that? Yes, the Touchscreen Amplifier’s front and back bezel frames are designed to snap off. They can then be painted to match the wall colors if desired. Also, the dark gray side trim pieces can be snapped off before painting to allow re-attachment after painting if the wide-screen look is desired.
What are the user touchscreen controls? Users can set volume, a 5 band graphic equalizer, mute, sources, sleep timer, balance, LCD contrast, brightness, default power-on volume, display on/off, and night modes.
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What speaker impedances are supported? 4 or 8 ohms
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What would happen if I plugged a regular Ethernet device into a Graphite Five powered jack? Depending on the internal construction of the device, it is likely that the power would damage the Ethernet interface of the device. We provide enough power for a 70W amplifier via the wires in the CAT5e cable not used for Ethernet data communication.
Question Answer
How easy is it to use the commission software? Installers like the Windows-based wizard software because it leads installers through the programming one step at a time – no training is necessary. The software has three jobs - it creates custom source names (e.g. "Dad's Office CD Player"), loads source IR codes into the system (from the software IR databases or from the "learn" mode), and sends the commissioning data to the various Graphite Five devices.
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